These instructions are for accessing and downloading ebooks purchased through the Catfish Edge website. If you’ve purchased one of the ebooks and aren’t sure what to do or are having issues follow these instructions. If you’re looking for help with video products please visit this page.
Catfish Edge eBook Access and Trouble Shooting
Please read these instructions completely if you’re having issues with an ebook you’ve purchased. These instructions will resolve 99% of all problems with ebooks.
eBooks are meant to be accessed, downloaded and saved to your device. If every time you want to read or view an ebook you go to the My Account page and download/open a new copy you will run out of download attempts and will no longer be able to access the files.
Please make sure to follow these instructions and save/access the ebook via the saved file on your computer or device.
Login Username and Password
On completion of your order you’ll receive an email with your username and password by email.
The subject of this email is Welcome To Catfish Edge: Your Account Info
If you already had an account then use your existing login information.
Order Details and Viewing Link
You’ll also receive a receipt by email titled “Thank you for your order”.
This contains your order details and order number in the event you need support and is your payment receipt.
For ebook purchases there’s a link in this email to download the ebook.
Download Via My Account Login
To access your account go to https://www.catfishedge.com/my-account/
You’ll find a login screen here where you’ll enter your username and password.
You can use your email address provided at purchase or username for the login name.
Enter your password in the password field.
If you can’t remember your password click the “Lost Password” link at the bottom.
Once logged in you’ll see your account details including a listing of recent purchases.
The list of available ebook downloads will be shown at the top of the screen. Click the link for the ebook you want to download.
On Computers
The ebook will download to the default download folder. On most computers this will be the “Downloads” folder.
Look for a name similar to the product you purchased (i.e. drift fishing, springbluecatfish) and double click on the file name to open it.
iPhone and iPad eBook Access
The download process is the same on iPhones and iPads.
Tap the link in the email to download.
You can also go to the My Account page to login and tap the link of the ebook you wish to download in the “Available Downloads” section.
When you download the book either via the email link or the My Account page the ebook will open in your web browser.
YOU MUST SAVE THE BOOK ON MOBILE DEVICES.
To save the book on iPhones or iPads tap anywhere on the screen in your web browser and the “Open in iBooks” option will appear.
Tap “Open in iBooks”
The ebook will then open in the iBooks app and will save to your device.
You’ll access the eBook in iBooks from now on via your device.
Android Device eBook Access
For Files Over 100 MB
- Download the eBooks from your My Account download page in PDF format to your computer.
- On your Android device go to the Google Play Store for the Adobe Reader app.
- Install the app to your device.
- Transfer the PDF file(s) via USB from your computer to the Downloads folder on your device.
- Open the Adobe Reader app on your Android device and choose Recents. Your eBooks will be selectable for your reading enjoyment.
For Files Under 100 MB
- Download the eBooks from your My Account download page in PDF format from your Android device.
- Select the downloaded file from your device notification or the Downloads menu.(If prompted, select Upload to Play Books.)
- Before you can upload PDF files, you’ll need to change your upload settings. Open the Google Play Books app > Touch the Google Play Books app Books icon > Settings > Check the box next to “Enable PDF uploading”.
- Go to My Library > Uploads to see your uploaded eBook files.
Another Option For Cross Device Access
If you want to be able to access the ebook on multiple devices you can download the file to each device (within the number of download attempts).
Another option for easy cross device access is:
1. Download the file to your computer
2. Sign up for a free Google Drive account
3. Upload the file to your Google Drive Account
4. Install Google Drive on your iPad, iPhone, Android or Tablet
5. Sign into the Google Drive app on your devices
5. Open the file on your device through the Google Drive app
More Troubleshooting
PDF Software
The Catfish Edge ebooks are in PDF Format. You’ll need a PDF software to open and view these files.
This software comes standard on most computers but if you don’t have a PDF software you can download Adobe Reader here.
iBooks
If you’re using an iPhone or iPad and don’t have iBooks on the device you can download iBooks here.
File Will Not Open
All of our files download and work correctly and have all been scanned for viruses using Total Virus.
If you’re having problems opening an ebook PDF file it’s a problem with your device or the file download.
Here’s what to do:
1. Make sure you’re computer and PDF software are updated.
2. Download the file again. Make sure you’re connected to a WiFi when you download. Downloading large files over a cellular connection at times will cause problems. Making sure you’re connected to a WiFi signal will usually fix this issue.
Can’t Find Files On Computer
Go to the Downloads folder on your computer. If you don’t see the file there you need to figure out where the default download folder is on your computer.
Can’t Find Files On iPhone or iPad
Make sure you follow the instructions above to save to iBooks and then access the file via iBooks.
Support
If you’re still having issues accessing products or videos after reviewing the information above please contact us through the support page.
Please include your name, email and order number with your support request. You can find this information in your original “Thank You For Your Order Email”.
